Drain Cleaning in New Kensington, PA

I'm very impressed with Mr. Rooter. I was smelling a small amount of gas randomly throughout my kitchen area. The office answered my call and said they would put me on the schedule for the same day and someone would call later with a specific time. The office called back a few hours later and said a technician would be there within the hour. The technician they sent was named Ryan and he could not have been any better. Friendly from the moment I opened the door and informative throughout the process. He thoroughly tested the whole area for gas and finally determined the leak was coming from a connection point at the wall. He discussed all of my options and pricing before he did any of the work.  In the end, he corrected the leak and gave me further quotes for work we may want to consider in the future. Ryan was not pushy in any way and I agreed with his recommendations during the repair. He also worked until very late in the evening to make sure it was done right. Much appreciated and I will definitely use Mr. Rooter for my future plumbing needs.

My tech was Marcus ( his name isn’t on your site). He was very professional, personable and has a great work ethic. I was very comfortable with him in my home. He explained all that he did and answered any questions. Very thorough and cleaned up. One would never know that anyone was working here. I would recommend him to anyone.

We had a sewer backup in the basement after a heavy rain. Mr Rooter responded very quickly: they had a plumber here in a hour to assess, then a whole crew to do the emergency repair. The emergency was resolved and plumbing was restored by 5PM. It was a huge relief!