My first point of contact after I set up my appointment was Nicki (Nikki), she was VERY kind and professional on the phone. She provided reassurance in my time of plumbing panic letting me know that everything was going to be fine and she’s here to help! Then Angelo arrived. Prior to his arrival I received texts and live gps to review how far he was I LOVED that! Angelo was SO respect of my house, he was VERY professional, quick and kind. He was upfront about costs and what he would complete for me! Pricing was fair and affordable. I had this SAME problem previously, went to a different company (started with a G and rhymes with peace) and they were “cheaper” but didn’t do the best job. They tried to tell me that to fix it, the price would be 5K - 10K (hard eye roll). Nevertheless, this is an awesome company!! If you found Mr. Rooter, just got with them!! I promise you, you won’t regret it!
Matt was very respectful and professional. He was very thorough in his explanations of work being done and the work he performed. The workmanship was very clean and showed his knowledge and care. I am very satisfied with his performance and will be requesting him again for future services! If only all workers showed their pride in their work and job like he did.