Gas Line Installation in Washington

He was a knowledgeable and very courteous gentleman. He went right to work and was done installing the toilet in 30 minutes. Did a great job! We had an issue and he came back within a half an hour and fix the problem. He stayed and checked it a couple of times and we both were happy ????. I will always use Mr. Rooter, they stand behind what they do and do it right.

My first point of contact after I set up my appointment was Nicki (Nikki), she was VERY kind and professional on the phone. She provided reassurance in my time of plumbing panic letting me know that everything was going to be fine and she’s here to help! Then Angelo arrived. Prior to his arrival I received texts and live gps to review how far he was I LOVED that! Angelo was SO respect of my house, he was VERY professional, quick and kind. He was upfront about costs and what he would complete for me! Pricing was fair and affordable. I had this SAME problem previously, went to a different company (started with a G and rhymes with peace) and they were “cheaper” but didn’t do the best job. They tried to tell me that to fix it, the price would be 5K - 10K (hard eye roll). Nevertheless, this is an awesome company!! If you found Mr. Rooter, just got with them!! I promise you, you won’t regret it!

Easy to set up same-day service.  Our pipes had frozen before and the company that did the pipes had come previously and said there's nothing they can do at the time but that they will gladly take payment for coming over and to call them again next time they freeze.   Luckily we did not call the original company again and called Mr. Rooter instead.  Brandon came promptly, told us that we have PEX pipe which cannot be heated to thaw but at least will not burst.  He pointed out issues with our insulation.  There was nothing he could do at the time but we had issues with sewer gas in the basement as well so he diagnosed the issue for us and offered to return to fix it.  He did not take any payment from us that day and came back in a couple days to re-do our pipes.  He was fast and clean and did a nice job.  Would definitely use Mr. Rooter again!