Washington Wild Things

Can't say enough about Ron. Knows what he’s doing and does a very good job. He sticks with it until the job is done and you are completely satisfied. I will call on him whenever I need his services again. Mr rooter should be proud to have him as an employee. Keep up the good work Ron. Thanks

Easy to set up same-day service.  Our pipes had frozen before and the company that did the pipes had come previously and said there's nothing they can do at the time but that they will gladly take payment for coming over and to call them again next time they freeze.   Luckily we did not call the original company again and called Mr. Rooter instead.  Brandon came promptly, told us that we have PEX pipe which cannot be heated to thaw but at least will not burst.  He pointed out issues with our insulation.  There was nothing he could do at the time but we had issues with sewer gas in the basement as well so he diagnosed the issue for us and offered to return to fix it.  He did not take any payment from us that day and came back in a couple days to re-do our pipes.  He was fast and clean and did a nice job.  Would definitely use Mr. Rooter again!

I had to go to work. Mr. Sailor told me I did not have to hang around, told me to go to work. When the job was complete, he closed the garage door and left. When I returned home, the work was completely done. Even though it was supposed to take 2 days, it was done in 1 day. My wife and I are very pleased at the job that he and his crew did. Would highly recommend Mr. Rooter.